Wire production machinery, an easy way to order spare parts
Lämneå Bruk’s company slogan reads “A passion for service” and it is not by chance.
The Swedish wire machinery specialists don't just mean it for the sales process, but especially for everything related to after-sales. Providing excellent post-selling services is essential in building long-term relationships with customers. The COVID-19 pandemic is also contributing to the acceleration of digitization in this field.
Lämneå Bruk has set up a completely online service and support system for after-sales and spare part inquiries. Customers who have acquired a Lämneå Bruk machine can access the drawing of their equipment online and check if the required spare part is in stock, its price, and delivery time. This system is directly linked to the spare parts department at Lämneå Bruk, allowing for quick and efficient order confirmation.
Lämneå Bruk proudly produces and assembles all machine elements in their headquarters in Ljusfallshammar, Sweden. As everything is handled on-site, this represents a major advantage for spare part orders as the availability of all parts can be checked instantly and orders can be processed without further ado.
