Icon Fasteners
Fasteners
Company Overview
Owlett-Jaton functions as a prominent wholesale supplier within the builders' and engineers' merchants sector across the UK and Ireland. Formed from the 1997 merger of Owlett, a supplier to builders' merchants, and Jaton, an engineer's merchant, the company is now a core component of Hexstone Ltd. Operating from its headquarters in Stone, Staffordshire, Owlett-Jaton is recognized for delivering a comprehensive wholesale solution, supported by extensive stockholdings and efficient operational processes.
Product Portfolio
The company offers a vast inventory exceeding 30,000 product lines, encompassing a complete range of fasteners and fixings. Its own prominent brands include JCP, JRP, Thunderbolt, Unifix, and Vortex. Owlett-Jaton also distributes products from well-known brands such as Action Can (lubricants, paints), Alpen (drill bits), Blind Bolt (constructional cavity fixings, M8-M30 diameter, high tensile steel, Geomet 500/A4 Stainless Steel finishes), Bond It (adhesives, sealants), HEICO (fastening technology), HOLO-KROME (socket screws), Philidas (self-locking nuts, M4-M52), REDtip (PV solar mounting systems), Starrett (saw blades), and Teco (builders' metalwork). Specialized products like Thunderbolt self-tapping anchors are ETA certified and CE marked, while Vortex woodscrews feature advanced designs for enhanced performance and corrosion resistance, including Magsho Silver Organic coating for 1000-hour salt spray on exterior versions.
Operational Excellence and Customer Support
Owlett-Jaton emphasizes high service levels, providing free next-day delivery across most of the UK mainland with low minimum order requirements. The company maintains a substantial stockholding, which is supported by significant investment in its warehouse picking system, including nine Modula vertical storage lifts. This system is capable of handling 6,500 SKUs and processing approximately 7,000 lines daily. Customer support extends to 24/7 online ordering, dedicated Area Sales Managers, and merchandising representatives who assist customers with store layout, stock cleansing, and display presentation. Technical support is available through an in-house laboratory, offering advanced product certification (ISIR, PPAP) and advice on environmental directives (RoHS, REACH, WEEE).
Commitment to Sustainability
As the first and only wholesaler in its industry to achieve ISO 14001:2015 Environmental Accreditation, Owlett-Jaton demonstrates a strong commitment to minimizing its environmental impact. Initiatives include sourcing all electricity from renewable sources, installing LED lighting, utilizing lithium-ion battery-powered handling equipment, integrating hybrid/EV vehicles into its fleet, consolidating operations to reduce overall energy consumption by over 30%, segregating and recycling waste (with less than 0.5% going to landfill in 2021), utilizing rail transport for containers, and implementing electronic invoicing and plastic-reducing packaging solutions.
