Company Overview
Dexen specializes in providing advanced control solutions for heating appliances, including patio heaters and furnaces. Based in Los Angeles, the company is recognized for its commitment to quality, agility, and innovative engineering. Dexen's offerings are designed for dependable operation across various challenging environments, from frigid climates to high-altitude peaks and salty coastal air, ensuring robust performance and user convenience.
Products and Technology
Dexen offers a comprehensive range of control components and systems. Their product lineup includes the 6003-3V Series Gas Valves and the RC100 Wireless Wall Switch, which enhance the functionality and safety of heating units. A core offering is their robust ignition control system, featuring automatic spark ignition and flame modulation for precise temperature management. Dexen's all-in-one, fully featured control modules are IoT ready, offering optional Bluetooth and WiFi app controls for modern connectivity. They also provide the 9K Ignition Control with Aux Module and the TX series remotes to refresh the look and functionality of appliance controls. All products are CSA certified, ensuring peace of mind regarding safety and quality standards.
Service and Support
Dexen emphasizes a customer-centric approach, offering personalized service from their Los Angeles team. Their 'Expertise meets Agility' philosophy ensures efficient project execution from design through validation and implementation, swiftly bringing client ideas to fruition. Manufacturing clients benefit from unlimited R&D consulting, leveraging Dexen's continuous improvement initiatives as a competitive advantage. The company maintains a dedicated Quality Team for fast and effective resolutions and implements a comprehensive Quality Management System. For customers in North and South America, Dexen provides a Safety Stock program in Los Angeles, helping to mitigate long lead times and optimize resource allocation.

