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Company Overview and Mission
IndiaMART InterMESH Ltd. operates as India's largest online B2B marketplace, dedicated to its mission of 'making doing business easy' and democratizing business opportunities for all. Established in 1999, building on a journey that began in 1996 under the vision of Mr. Dinesh Chandra Agarwal, the company has evolved to connect over 8.4 million suppliers with more than 215 million buyers across the nation. With a substantial 60% market share in the online B2B classifieds space in India, IndiaMART serves a diverse clientele including Small & Medium Enterprises (SMEs), large enterprises, and individual entrepreneurs.
Products and Services
The platform offers a comprehensive suite of services designed to facilitate seamless trade. For buyers, IndiaMART provides tools to post requirements, receive quotes, and gain trust through its 'Verified Business Buyer Program,' which offers enhanced recognition and preferential seller selection. Sellers benefit from a range of features, including free listings, a robust 'Lead Manager' CRM for organizing and tracking inquiries, 'Pay with IndiaMART' for payment processing, and 'Preferred Number Service' for efficient communication. Additional services like 'Maximiser' provide upgraded catalog features, independent domains, and more BuyLeads, while 'TrustSEAL' certifies genuine and trusted suppliers. The 'IndiaMART Verified Exporter Service' further extends reach to international buyers, simplifying cross-border trade.
Technological Integration and Logistics
IndiaMART consistently invests in advanced technologies such as AI, ML, and data analytics to enhance user experience, offering features like multi-language search, voice assistants, and cloud-based applications. Beyond its core marketplace, the company provides 'Ship with IndiaMART,' an online platform connecting users with leading Indian logistics service providers for Full Truck Load (FTL) transportation, accommodating various vehicle types including open trucks, trailers, and refrigerated trucks. Complementary business solutions like 'Tally on Mobile' and 'GST e-Invoice' further support digital transformation for businesses.
Industry Recognition and Corporate Values
Over its nearly three decades of operation, IndiaMART has received numerous accolades, including the 'Most Promising Company of the Year' at the CNBC Awaaz CEO Awards in 2019 and the 'Best Online Classified Website' at the Drivers of Digital Summit & Awards 2018. The company's ethos extends to corporate social responsibility, focusing on education, environment, and healthcare, and fostering an employee-centric culture that promotes innovation, diversity, and continuous growth across its 69 offices in India.
